Important COVID-19 Vaccine Information for Stanford Health Care Advantage Members

Vaccine production and distribution are currently ramping up. While there isn’t yet an exact timetable in many locations, availability is expanding in some areas. California is in Phase 1B of the state’s vaccination plan. Phase 1B includes law enforcement, fire service, and public health professionals, among others. Some California counties and several large health systems may have websites to apply to get the vaccine when available. Each state has its own distribution plan so check your state’s COVID-19 website for details.

This is a rapidly changing situation, so please stay in touch with your primary care physician, health system, and your pharmacy for the latest news on vaccine availability. We will keep you posted as we learn any additional information.  Meanwhile, it is very important to continue following CDC guidance around face coverings, social distancing, and other protective measures for the foreseeable future. These steps will remain important to protecting you and others.

COVID-19 Vaccine: Frequently Asked Questions

When can I get the COVID-19 vaccine? Timing of vaccine eligibility is set by the California Department of Public Health, with phases defined by age and in some cases occupation.
What requirements are needed for vaccination at Stanford Health Care? We are now able to schedule vaccination appointments through MyHealth for:

  • Health care workers
  • Patients who are aged 65 or older
  • Individuals who are aged 18-64 with severe health conditions
  • Individuals who work or reside in high-risk congregate settings
  • Persons experiencing homelessness who may move to congregate settings at short notice
  • Emergency services workers
  • Food or agriculture workers
  • Education or childcare workers (includes staff and any other workers involved in child and/or student care)
  • Public transit, airports, and commercial airlines workers
Besides Stanford Health Care, where else can I get vaccinated?

Many Stanford Health Care patients may have access to vaccine through county resources beyond those offered by Stanford Health Care. We encourage you to get vaccinated where convenient and in the most safe and timely manner possible. We will continue to update you as more vaccines are received and made available for distribution, and will continue to partner with our local county health authorities to reach individuals who do not have access to primary care providers.

If the vaccination is free, why do I need to provide insurance? The actual vaccination purchased and distributed by government agencies is free of charge. However, there is a cost to administer the vaccination. This cost will be billed and paid by your insurance or government program. There’s no out-of-pocket cost to you to get the COVID-19 vaccine.
My Medicare or Medi-Cal is through an HMO program. Why do I need to provide my Medicare number (MBI) or Medi-Cal number (BIC)? Medicare and Medi-Cal have provided guidance that the vaccine administration should be billed directly to the government program instead of the HMO to simplify the administration and tracking. We require the correct member ID number to properly bill/report to the government program. There’s no out-of-pocket cost to you to get the COVID-19 vaccine.
I received a message to reschedule my appointment, what should I do to reschedule? If you received a message to reschedule your vaccination appointment, please go to your MyHealth account or call 650-498-9000 to reschedule your appointment.
Why is Stanford Health Care rescheduling some appointments in Santa Clara and Alameda counties?

We are expecting a temporary reduction in our COVID-19 vaccine supply. The shortage is a result of Santa Clara and Alameda counties receiving a fraction of their anticipated vaccine shipment—something that we recognized was a possibility as the state transitions vaccine administration from the counties to Blue Shield of California.

We are reaching out to all those affected to help them reschedule their appointments for the soonest available spot.

I meet the new eligibility requirements to receive the COVID-19 vaccine. Do I need to present documentation from my doctor or my employer at my appointment?

No, you do not need to bring documentation from your employer in order to receive the vaccine at Stanford Health Care. However, you will be required to complete a form to attest that you meet the current eligibility criteria.

If proof of eligibility is required for a vaccination outside of Stanford Medicine, please use your MyHealth medical record or appropriate job identification. We are currently unable to provide letters for non-Stanford vaccination sites.

For more information about the COVID-19 vaccine and additional tips for staying safe, you can visit these websites:

Centers for Disease Control

California COVID-19 Vaccine

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